Refund policy
RETURN & REFUND POLICY
Last updated: July 7, 2026
At NUMASTORE (a DBA of N&F UNIQUE LLC), your satisfaction is our priority. Because we work with a third-party fulfillment supplier (CJ Dropshipping), we do not accept physical returns to our location. Instead, we offer replacements or refunds for eligible items.
Eligibility You may request a replacement or refund if:
- Your item arrived damaged or defective
- You received the wrong item
We do not offer replacements or refunds for:
- Change of mind or buyer's remorse
- Incorrect size selected by the customer
- Minor color variations due to screen display differences
- Items reported after 15 days from the confirmed delivery date
How to Request Contact us within 15 days of delivery at info@nfunique.com with:
- Your order number
- A clear photo or video showing the issue
- A brief description of the problem
We will review your request within 2–3 business days.
Replacements If approved, we will reship the correct or replacement item at no additional cost. Reshipping may take 8–18 business days.
Refunds If a replacement is not possible, a full refund will be issued to your original payment method within 5–10 business days of approval.
Non-Eligible Items
- Sale or clearance items
- Gift cards
- Personal care or hygiene products
Contact Us Email: info@nfunique.com | Phone: 386 217 6292